Privacy Policy

User Information

For identification and a smooth working relationship, we may collect the following information:

• Name, business name and job title
• Contact information including phone number, email address and website

Why We Need It

We use your information to understand your needs better and offer you a better service, specifically:

• To improve our products and services
• To contact you for feedback on the services we have provided
• To tailor the website to your preferences

Security

We are committed to keeping your information safe. To prevent unauthorised access or disclosure we maintain appropriate physical, administrative and technological measures to protect the information we collect online.

Client information at Britannia Publishing House is protected in transmission using SSL encryption. We adhere to widely established industry standards to safeguard the personal information you submit, both during transmission and after it is received. However, because no internet transmission or storage method is completely secure, we cannot guarantee perfect security despite using commercially reasonable efforts.

Third-Party Sharing

We keep your information within our organisation:

• We do not disclose personally identifiable information to other parties
• We do not sell or provide client personal information to third parties
• Where card processing firms handle billing, they do not disclose, store or use confidential information for any other purpose

Cookies and How We Use Them

Cookies are small alphanumeric identifiers that allow our systems to recognise your browser and remember your preferences between visits.

• Most browsers let you block new cookies, disable cookies entirely, or be notified when a cookie is received, usually via the Help section of the toolbar
• Blocking cookies may prevent some features of this site from working as intended
• We log IP addresses to diagnose server problems and administer the website, and to collect broad demographic data such as region and internet service provider
• Aggregate information about how visitors use the site may be collected, including navigation patterns and search queries. There is no connection between IP address, log file data and personally identifiable information

Consumer Data Safety

Your privacy matters to us. We do not disclose your name or contact information to any third party, and we keep the information you supply confidential. It is used solely to understand your needs and tailor our services. We make every effort to adhere to PCI and consumer data protection regulations.

Our organisation does not permit its team members to collect sensitive consumer information such as card numbers. We strongly advise clients not to share personal or sensitive financial information with our staff. Where a project is passed to one of our production or service partners, a non-disclosure agreement requires them to keep client information strictly confidential.

Pseudonym Policy

We use working names for some client-facing team members. This keeps a single, memorable point of contact when an account manager changes, and presents a consistent identity across a team drawn from several regions and cultures. It never changes who is contractually responsible for your project, that is always Britannia Publishing House Ltd..

Contact Us About This Policy

Questions about this page can be sent to info@britanniapublishinghouse.co.uk or posted to Britannia Publishing House Ltd., 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Company number 16937618.